Telegraph.co.uk Apple better give iPhone 4 owners free cases, say crisis expertsComputerworldComputerworld – Facing mounting public relations troubles over the iPhone 4, Apple must act swiftly to quell customer complaints about poor reception by giving away free cases, crisis communication...

Geeky gadgets Apple App Store and iTunes Accounts Hacked, Say ReportsPC WorldAccording to multiple customer reports, Apple iTunes accounts have been hacked to purchase an e-book application. A rogue Vietnamese developer called Thuat Nguyen reportedly hacked into iTunes accounts and gamed the Books...

Washington Post New Apple iPhone hard to find, but not impossibleReutersA customer looks at an iPhone 4 at the Apple Store 5th Avenue in New York, June 24, 2010. SAN FRANCISCO (Reuters) – Apple Inc's newest iPhone flew off store shelves, but lucky shoppers still managed on Friday to get...

TG Daily Microsoft unveils Office 2010CNETNEW YORK – Microsoft is going after the corporate customer with its new Office 2010. But the company is also giving some goodies away for free to consumers and mobile users, who will gain a new level of access to its Office and …Microsoft Predicts...

Mobile Computing News 5 easy iPad tweaksFortune"It will come," Steve Jobs is reported to have replied last week, via e-mail, when a customer asked him "Why no printing on the iPad? What gives?" Okay. Great. And while we've got your attention, Mr. Jobs, here a few more requests:...

Reuters Psst, hey, want an iPad? Apple fans hit gray marketReutersA customer works with an Apple iPad during an iPad launch event at the Apple retail store in San Francisco, California April 3, 2010. BOSTON (Reuters) – Apple Inc's decision to delay the sale of its iPad overseas may frustrate...

CBC.ca Steve Jobs, your iPad customer service representative?CNETI want to believe this story–if only because customer service is such a lamentable part of commercial life these days. Admittedly, this is a tough story to confirm or refute. But the Apple chasers at 9to5Mac, who seem more like...

Sky News Apple VP attempts to explain double standard for risqué apps (Updated)Ars TechnicaApple recently began purging over 5000 "overtly sexual" apps from the App Store after customer complaints caused Apple to reverse a policy that had allowed such apps to be approved. …Apple...

KOMO News Google Drops Nexus One Recovery FeeInformationWeekDissatisfied users of Google's Nexus One smartphone who want to return it get a break on the return fee. By W. David Gardner Prodded by the Federal Communications Commission, Google has lowered the fee it charges users who return its...